Decision Making Impacts Lives We all know that your decisions can impact you life. For me, this is personal. I knows first-hand the value of the sharing of information between people. I am now a retired military combat veteran; I am currently a helicopter EMS pilot where I transport gravely sick and injured patients by […]
When working in a Time Critical Decision-Making environment, the importance of clear and concise communication cannot be overstressed. “Communication clarification” is critical if you are unsure of what is happening around you or your situational awareness is low. Communication (from Latin commūnicāre, meaning “to share”) is the activity of conveying meaning through a shared system […]
Crew Resource Management (CRM) is defined as a set of training procedures for use in environments where human error can have devastating effects. Used primarily for improving air safety, CRM focuses on interpersonal communication, leadership, and decision making in the cockpit. However, CRM is so much more than how pilots interact inside of a cockpit. […]
Even the smallest human error that seems innocent can have a profound impact on people’s lives. July 9th, 2001 changed everything. This is my story.
Corporate memory is not an uncommon term What IS uncommon is what to do with it. As mentioned, you can’t turn all of your experts into trainers. However, you can turn your experts knowledge into training material through scenarios and decision making training. The post Decisions, Decisions, Decisions began with a firefighter facing an unknown situation, a […]
You are the squad leader of your local fire station. You receive a typical two-alarm call for a house fire three miles away. You and your six team members head out, as you were trained, to handle the situation. As you come upon the scene, you learn from a police officer that arrived five minutes […]